USING THE SERVICE

Terms of use

These terms describe use of AIS Cool Station, the staff stock-reference service operated by Leapfrog Distribution Sdn Bhd.

1. Authorized use

AIS is for authorized staff and approved business enquiries. Do not share credentials, allow others to use your access or bypass staff permissions.

2. Stock references

Replies are based on the validated report available to AIS. Email receipt time is not necessarily the stock measurement time. Quantities may change after the report was produced. A missing product or version does not prove stock is unavailable.

Confirm actual availability with the sales coordinator before making a commitment or accepting an order. AIS replies do not reserve inventory or create an order, quotation or price commitment.

3. Service availability

Collection and replies depend on the AIS computer, internet connectivity, valid authorizations, provider services and report delivery. Checks may be delayed or unavailable. An hourly check does not guarantee a new hourly report. If AIS cannot validate the reference, contact the sales coordinator.

4. Responsible handling

Keep stock information within authorized business channels. Send only information needed for the enquiry. Do not send passwords, access tokens or unrelated personal information. Report inaccurate replies or suspected unauthorized access to the administrator.

5. Privacy and connected services

The Privacy policy explains how AIS handles Gmail reports and WhatsApp enquiries. Google and Meta/WhatsApp services also have their own terms and policies. Mailbox connection requires the owner's authorization.

6. Changes and access

Leapfrog Distribution Sdn Bhd may update AIS or restrict access for business operations or security. Material changes to terms or data practices will be communicated to affected users. These terms do not exclude rights or responsibilities that cannot lawfully be excluded.

7. Contact

Contact Leapfrog Distribution Sdn Bhd at ais.leapfrogm@gmail.com for assistance.